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Verified Reviewer
New Reviewer

2 1/2 days and still cannot get 4 # code in an email . I have texted and email about 6 times

Not able to finish account set up. Email will not drop into my email. Email from rep saying she rest - but email with 4# codes
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ID
#3934860 Review #3934860 is a subjective opinion of poster.
Preferred solution
Set up so I can start counseling

Website pretended to be a different service provider on google search engine

this company's SEO practices should be illegal. I am going through a traumatic experience and was in a rush to reach out to a therapist i had on a different platform. betterhelp not only posed as the other platform, they did not have phone number on their webpage for getting a refund. this added extra stress for me that I did not need. also worth noting, an online telehealth provider should have insurance options, just a good practice ***

User's recommendation: nope.

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ID
#4129649 Review #4129649 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Poor web contact